Email gets a bum rap. People complain about it all the time. It’s not email that’s the problem, but rather bad email habits and management. Think about all the good it does and the time it saves.
The I LOVE EMAIL CAMPAIGN will consist of a series Webinars (on Mondays), workshops (on Tuesdays), and media interviews conducted by Peggy Duncan, email overload expert and author of Conquer Email Overload with Better Habits, Etiquette, and Outlook 2007. Peggy, who is a time management expert, will also travel around the country speaking at conferences and training business professionals.
I cannot imagine managing my time or my life without the wonders of email. How do you feel about it? I hear a lot of bum statements about it. The next time you complain about email, think about where you’d be without it. It has many benefits such as the following.
- Eliminates phone tag. You can say everything you need to say in an email message and not have to worry about someone leaving out important details.
- Reaches volumes of people quickly. Everyone will get the same message and be on the same page.
- Establishes a “paper” trail. No need to worry about recipients having convenient amnesia. You have the proof in writing.
- Connects it with your calendar, tasks, and contacts. Move a message from the Inbox to where it needs to be with a click of a button or the flick of the mouse.
Campaign Kicks Off October 1st!
Reduce the Load with Better Management
If email overload is a problem, reduce the load. Get into a meeting with your Inbox, clean it out, send people what they need, and move the messages to where they need to be.
- Eliminate junk email so you’re only managing legitimate mail.
- Redirect messages with rules based on content, origin, and importance.
- Categorize messages and view them in batches with one click.
- Remember to do the work using flags, Tasks, and the Calendar.
- File the ones you need to keep. Clean out that mess that’s already there.
Stop using your Inbox for long-term storage and keep it to one screen.
Your Inbox is not a to do list for unfinished work, tickler file that reminds you of work, calendar with meeting notices and reminders, database for addresses and phone numbers, or filing system for unfinished projects.
Improve Your Email Culture with Better Habits
Developing better email habits will help improve email management. Ask people around you for a list of their email pet peeves…things you do in email that ticks them off. Pay attention to what they say do better. Avoid doing the following.
- Sending or responding to all when all do not need to know.
- Trying to solve complex issues instead of picking up the phone.
- Not matching the subject line to the message. I should know exactly what your message is about by looking at the subject line. Would you send a letter on your company letterhead that reads RE: ABC and then proceed to discuss DEF?
- Sending one word email replies that say “thanks.” Thank them in advance when you send the initial request.
Don’t Just Upgrade Your Software: Learn How to Use It Too
Training is the first thing to go when the economy dips when it should be expanded. You’ll work more efficiently and make fewer mistakes. Without the proper training, you’re taking hours to do something you can finish before you blink.
Change your habits, your culture, and how you manage email and learn to love it more every day. Visit www.DigitalBreakthroughs.com for details on training.