BOOK TOUR – Don’t Just Upgrade to Outlook 2007: Learn How to Use It Too!

Call to Schedule Training

Now that you’ve invested in this powerful software, let it help you work smarter…learn how to use it. I’m ready to do a book tour that will include training. Whether it’s a brown bag during lunch or after hours, a Webinar, a seminar, or a hands-on workshop, you’ll enjoy learning Outlook from [...]

Use Outlook Contacts for More Than Just Names and Addresses, etc.

You can use Outlook Contacts for more than just contact information of people you know or meet. I use them for all kinds of things because it’s so convenient to get to (I live in Outlook). I use the notes block on the contact page to store information. I give each “contact” a logical name [...]

Use Software You Already Have Instead of Buying More

I wanted to create a postcard-size announcement about my new book, Conquer Email Overload with Better Habits, Etiquette, and Outlook 2007. As usual, PowerPoint was the answer. I first resized the PowerPoint slide, changed the background, and added my art elements and text. Then with one of my favorite applications, Image Exporter, I was able [...]

Use Copy2Contact to Turn Text on a Page to an Outlook Contact

One of the tips I demo in my Outlook class is how I turn text on a Web page, inside an email message, or a document into a contact with all the information popping into the right place. If I can select the text, I can grab it.
The first time I selected text on a [...]

Eliminate Duplicate Contacts in Outlook

If you’re experiencing a lot of duplicate contacts in Outlook caused by syncing your PDA, it’s easy to get rid of them with the right software. I found a free download on CNET, Outlook Duplicate Item Remover (ODIR) and so far, it’s working.
Once the software is loaded, you’ll see a new menu item in Outlook, [...]

Two Tips for Deleting Email Messages Quicker

When I sit down to deal with messages in my Inbox, I make decisions right then on what to do with each one. I keep my Inbox to one screen and don’t worry about promises, commitments, or deadlines falling through the cracks. Most messages are deleted. Here are two tips for deleting messages in Outlook [...]

Improve Email Etiquette and Reduce Email Overload

Improve messages you send
and reduce email overload.

For years, I’ve been helping people improve how they manage email. Whether they’re in my class or if they’ve sent me a message that needs improving, I’m always willing to offer my advice…whether they asked for it or not. I even wrote a book about it.
Every day, I receive [...]

Interview: Shameless Self Promotion

I was recently interviewed by Geetesh Bajaj, a Microsoft PowerPoint MVP and administrator of the popular Website, Indezine. We reconnected at a recent PowerPoint conference and he was there during my keynote, Shameless Self Promotion. This interview is a result of that and I thought you might enjoy it.
The Interview
In this discussion, Peggy discusses her [...]

Create a Twitter Background Using PowerPoint (with Video Instructions)

In a previous post, I explained how I use PowerPoint for all of my graphics projects. A designer will laugh at this because they probably use software such as PhotoShop to handle complex projects. Well, I don’t know PhotoShop well enough to whip out something fast, but I know just about everything that PowerPoint can [...]

Change a PDF to a Graphic (jpeg, TIF, etc.)

I received a PDF and needed to change it to a graphic. This way, I’d have more flexibility when I needed to insert it in various documents. I’m using an older version of Adobe Acrobat (7.0) and although I saw the  option to File, Save As, jpeg, it didn’t work for me.
Here is what I [...]

How Do You Remember Due Dates, Commitments, and Promises?

Use your brain for thinking; not for remembering
- Peggy Duncan
As you go through the day acknowledging due dates or making commitments and promises, always ask yourself: “How am I going to remember this?” Then put some type of external cues in place that will trigger the action.

You probably already use a to do list, tickler [...]

Changes I Made to My BlackBerry to Make It Easier to Use

When I buy new gadgets and gizmos, I read the how-to booklets and also look for more tips on the Web. I purchased the BlackBerry 8820 over a year ago, and in addition to setting up my laptop to use it as a modem (tether), here are some other things I learned and changes I’ve [...]

Justify Paragraphs for a Clean Finish but Avoid Wide Gaps in Text

Have you ever tried to block justify your paragraphs (make your right margin even) in a Word document and ended up with an amateurish look of too much space between words? Try this instead.

Select the text you want to block justify.

Right-click on the text, and click Paragraph.

On the Indents and Spacing tab, click [...]

Email Etiquette Can Reduce Email Overload

Email overload is that mess that’s packed and stacked in your Inbox…hundreds and thousands of messages that you scroll through every day. You can lighten the load if you stop using your Inbox for storage and also think through every message you handle.
My solutions that work are outlined in my book, Conquer Email Overload [...]

Put Business Cards to Work or Dump ‘Em

Hi, Peggy! I have lots of business cards from others. What is the most productive way to store them. I originally thought I’d use a desk top Rolodex; then I thought I should group them according to services, photocopy the page and then file the pages. What do you suggest?
None of the above. I batch [...]

Sell Digital Products Online While You Sleep – eBooks

In addition to my traditional books, I also sell two ebooks on my Website. Digital products are a breeze to sell, especially when you store them on a site like PayLoadz. My customers purchase the book on my Website via PayPal with any major credit card. Before they can blink, an email shows up with [...]

State Department’s “Reply to All” Email Nightmare Needs Better Solutions

Well, well, well, I see a “Reply to All” nightmare hit the State Department and was caused by an email message being sent to thousands of email addresses that were exposed on the To line. The mess that almost crushed the email system happened when the employees clicked Reply to All to answer the email [...]

How to Cure His BlackBerry Addiction and Why He Needs To. Help for President-Elect Barack Obama

I’ve read several stories that report how President-Elect Barack Obama, like so many other people, is addicted to his BlackBerry. I’m sure he feels torn right now at the thought of having to give it up once he enters the White House. But I think he’s going to feel so much better once he gets [...]

Cure Email Addiction: 15 Things to Try

Addiction in the case for email can be defined as a compulsive behavior engaged in in spite of its harmful effects. If you’re hooked on email and find yourself checking it even when you’re working on something important and need to stay focused (including sleep), you’ll have to commit to breaking the habit.
For those of [...]

Don’t Let Spam Slow You Down

I’m still getting too many nods “Yes” when I ask seminar attendees if they’re still getting a lot of spam. If you are too, take these steps to end it.
Use a good provider. If you’re using Joe’s Internet Service with servers in his basement, he’s probably not using the best technologies to block spam on [...]

Promote Your Own Products and Services on Your Blog

I was in a meeting recently with a group of solopreneurs. We pulled up each other’s blog and talked about each one. The most important thing I walked away with was this: since the purpose of my blog is to share helpful information and not about making money from ads, I should create Web banners [...]

How to Sign Mail Merge Letters

A financial planner sent me a letter that went into the trash the instant I opened it…without even blinking. Here’s why:

The letter was typed using the Comic Sans typeface. The typeface you select for your business correspondence should reflect the type of business you’re in. If you’re running a daycare center, a playful font like [...]

My New Marketing Video I Created with PowerPoint and Camtasia

Know any meeting planners? Send them this link.
I just bought a new laptop (more on that later). It gave me the power I needed to use Camtasia to update/edit a marketing video I’d created earlier.
In a previous post, I talked about how the Movavi Video Converter was the only software I found that was able [...]

Macros and Templates Will Save You Hours a Day

I just finished a training/consulting session with three officers from the US Air Force. It was so invigorating to work with this small team on their laptops with their own work. Each one had work they dreaded doing, and I was charged with helping them find a better way (my specialty).
After asking all the right, [...]

The Google Calendar integrates with Outlook so sharing is easy

The question about sharing the Outlook calendar with others comes up a lot in my workshops I conduct on managing time with Outlook. If you’re on an Exchange Server it’s no problem. But what if you’re working with a virtual assistant or you’d like a family member to always know where you are? There are [...]