BOOK TOUR – Don’t Just Upgrade to Outlook 2007: Learn How to Use It Too!

Call to Schedule Training

Now that you’ve invested in this powerful software, let it help you work smarter…learn how to use it. I’m ready to do a book tour that will include training. Whether it’s a brown bag during lunch or after hours, a Webinar, a seminar, or a hands-on workshop, you’ll enjoy learning Outlook from [...]

Use Outlook Contacts for More Than Just Names and Addresses, etc.

You can use Outlook Contacts for more than just contact information of people you know or meet. I use them for all kinds of things because it’s so convenient to get to (I live in Outlook). I use the notes block on the contact page to store information. I give each “contact” a logical name [...]

Use Copy2Contact to Turn Text on a Page to an Outlook Contact

One of the tips I demo in my Outlook class is how I turn text on a Web page, inside an email message, or a document into a contact with all the information popping into the right place. If I can select the text, I can grab it.
The first time I selected text on a [...]

Eliminate Duplicate Contacts in Outlook

If you’re experiencing a lot of duplicate contacts in Outlook caused by syncing your PDA, it’s easy to get rid of them with the right software. I found a free download on CNET, Outlook Duplicate Item Remover (ODIR) and so far, it’s working.
Once the software is loaded, you’ll see a new menu item in Outlook, [...]

Two Tips for Deleting Email Messages Quicker

When I sit down to deal with messages in my Inbox, I make decisions right then on what to do with each one. I keep my Inbox to one screen and don’t worry about promises, commitments, or deadlines falling through the cracks. Most messages are deleted. Here are two tips for deleting messages in Outlook [...]

Improve Email Etiquette and Reduce Email Overload

Improve messages you send
and reduce email overload.

For years, I’ve been helping people improve how they manage email. Whether they’re in my class or if they’ve sent me a message that needs improving, I’m always willing to offer my advice…whether they asked for it or not. I even wrote a book about it.
Every day, I receive [...]

Changes I Made to My BlackBerry to Make It Easier to Use

When I buy new gadgets and gizmos, I read the how-to booklets and also look for more tips on the Web. I purchased the BlackBerry 8820 over a year ago, and in addition to setting up my laptop to use it as a modem (tether), here are some other things I learned and changes I’ve [...]

Email Etiquette Can Reduce Email Overload

Email overload is that mess that’s packed and stacked in your Inbox…hundreds and thousands of messages that you scroll through every day. You can lighten the load if you stop using your Inbox for storage and also think through every message you handle.
My solutions that work are outlined in my book, Conquer Email Overload [...]

Put Business Cards to Work or Dump ‘Em

Hi, Peggy! I have lots of business cards from others. What is the most productive way to store them. I originally thought I’d use a desk top Rolodex; then I thought I should group them according to services, photocopy the page and then file the pages. What do you suggest?
None of the above. I batch [...]

State Department’s “Reply to All” Email Nightmare Needs Better Solutions

Well, well, well, I see a “Reply to All” nightmare hit the State Department and was caused by an email message being sent to thousands of email addresses that were exposed on the To line. The mess that almost crushed the email system happened when the employees clicked Reply to All to answer the email [...]

Cure Email Addiction: 15 Things to Try

Addiction in the case for email can be defined as a compulsive behavior engaged in in spite of its harmful effects. If you’re hooked on email and find yourself checking it even when you’re working on something important and need to stay focused (including sleep), you’ll have to commit to breaking the habit.
For those of [...]

Don’t Let Spam Slow You Down

I’m still getting too many nods “Yes” when I ask seminar attendees if they’re still getting a lot of spam. If you are too, take these steps to end it.
Use a good provider. If you’re using Joe’s Internet Service with servers in his basement, he’s probably not using the best technologies to block spam on [...]

The Google Calendar integrates with Outlook so sharing is easy

The question about sharing the Outlook calendar with others comes up a lot in my workshops I conduct on managing time with Outlook. If you’re on an Exchange Server it’s no problem. But what if you’re working with a virtual assistant or you’d like a family member to always know where you are? There are [...]

Cannot Remember John’s Name? Four Ways to Find Him in Outlook

If you need to contact John right away but you can’t remember his name, here are four ways Outlook can help.

Search the Notes Area. If you made notes in the text area of John’s contact page, you can conduct a quick search to find any of the words. (Click Advanced Find (should be on your [...]

Are the ribbons in Office 2007 slowing you down? Get the menus back

I haven’t upgraded to the 2007 version of the Microsoft(R) Office Suite and don’t plan to anytime soon. (I will when I start getting training requests for it…hasn’t happened yet, and I’m glad.)
If you’re using the 2007 version, the new design could be slowing you down. It’s a brand new look and will take some [...]

Use Rules to Delete Out of Office Replies

I use iContact to collect email addresses of subscribers to my private email list. One of the reasons I chose this technology is the ability to set up autoresponders that send emails to new subscribers at various intervals (a computer tip a week for four weeks).
When I set up the autoresponders, I used my main [...]

Using Outlook Rules with Distribution Lists

WARNING: This post will not make sense to you if you do not create rules in Outlook.

A great question came up today from an attendee in my Outlook class. He gets reports from several people, and he wants to create a rule that sends messages from these senders into a special folder. The email subject [...]

Are You Still Using a Paper Calendar?

I received a package the other day from a company that creates promotional products. Their gift idea was a nicely done 2008 Pocket Pal week-at-a-glance calendar. I chuckled when I held it up wondering why companies still spend money on these.
Hmmm…do I know anyone who could use this? All the business associates and clients I [...]

You can add your logo, etc., to your Outlook signature

Have you seen graphics in the signature line of email messages and wondered how it’s done? It’s easy as long as you already know how to create and/or edit a signature.
First, you have to save the desired graphic inside the Microsoft Signatures folder (for your signature, write it then scan and save as a graphic). [...]

If It’s Not a Hyperlink, Don’t Underline It

One of my pet peeves when reading electronically, either in an email message or on a Webpage, is text that’s underlined but not a live link.
Spread the word. Don’t do this. There are all kinds of ways you can make text stand out.

Make it bold.
Change to a different color.
Change the typeface.
Increase the font size.
Change it [...]

Which Files Should You Back Up?

If anything ever happens and I have to recover data saved on my computer, I want it to be as painless as possible. That’s why I paid attention to which files I should protect and how.
A backup is not a backup if it’s not off site. To simplify offsite/online storage, I use MozyPro. This technology [...]

Back Up All of Outlook PLEEAAZE!

Too many disasters happening. You’re not protecting yourself. Save your data! Here is how to back up Outlook messages, contacts, appointments, tasks, notes, and journal entries (all saved in the .pst file). I’m using Outlook 2003.

Get an external storage device ready to store a large file (flash drive, CD, etc.). The file will be huge [...]

Business Cards Piling Up? Dump ‘em

I have a business card scanner…saw it years ago and just had to have it (CardScan)! It’s probably about 90% accurate reading the text on the card and turning it into a contact so I can’t complain. The problem is that after that first wave of cards was scanned, I don’t use the scanner anymore.
Here’s [...]