Add a Signature to Your Email Messages

After one of my computer tips seminars (Computer Magic), an attendee sent me a question about a problem she was having in Word. (“In Word, if I highlight text, it wont’ let me delete by just hitting the delete button.”)

I don’t come anywhere near providing technical support, but when a question is something I can answer quickly, and it’s from an attendee, I will when time allows.

I sent a response that I’m sure would solve the problem, but the email bounced back. For some reason her company’s servers rejected my email. I would have called her, but the only thing in the signature line was her first name. I had no idea who she was because I presented the seminar at a large conference. I could have called the company, trying to track her down, but I’m busy.

So now someone who loved my seminar now thinks I ignored her. Bummer.

As a professional courtesy and convenience, add your contact information at the end of each email message. In Outlook:

  1. Click the Tools menu, Options, Mail Format tab, Signatures, New. (If you want to create a more extensive signature, click Advanced Edit to go outside of Outlook.)
  2. Create one that includes all of your contact information.

If you’re curious about the answer, it’s here in another post. For more tips, tricks, and strategies in Outlook, check out my book, Conquer Email Overload with Better Habits, Etiquette, and Outlook 2003. You can also join me LIVE on the Web for training. Details are on my Website.