Monthly Archives: May 2008

My Laptop Crashed but I Didn't Panic

My latest book, The Time Management Memory Jogger(TM), will start shipping August 25, 2008. It is published by GOAL/QPC and becomes the latest in their bestselling series of books that focus on workplace improvement (over 10 million in print).

An editorial board had made some great suggestions that have made the book even better, and I was down to the last paragraph of revisions. I attempted to boot up my laptop and an error message appeared that my Config file was either missing or corrupt. I couldn’t believe my eyes: my trusted friend, my baby, was sick!

I turned the computer off and on several times thinking the problem would go away, but it didn’t. Did I panic? Nope. Did I have a breakdown? Nope.

Fortunately, I use Carbonite, an online vault, to back up my computer at regular intervals whenever I’m online. I borrowed a laptop, logged onto the site, and was able to download my manuscript. I’d lost about an hour’s worth of work, but it could have been much worse.

The only thing that frustrated me was that Carbonite’s tech support is only 9AM-5PM, weekdays only (at this writing). I had a problem downloading my file to a borrowed laptop and had to wait until the next morning to resolve it. I was on a deadline and wanted immediate access. If I had procrastinated and had no more time, I would have been really ticked off. But I was on schedule with some leeway so I used my extra time to do some Web research.

As soon as I get my laptop back, I’m going to add my files to my MozyPro account with 24/7/365 support, and will use Carbonite as a secondary backup.

What would happen to your important project if this happened to you? Are you backing up your files? How? A backup is not a backup if it’s not offsite. And how often are you doing it? Can you afford to lose any amount of work? And if you’re a procrastinator, get out of the habit. You’re taking a chance that nothing will go wrong, and you’ll run out of time before you do your best work.

To get the help you need, read my blog post that has more details on backing up your data and which files to back up.

Peggy Duncan, Time Management Expert